Support for renters during COVID-19

The Multifamily Housing Council recently shared resources to support apartment residents that have suffered job and income loss during the pandemic and may struggle to pay rent.

Talk to your housing provider! Don’t wait until you miss your rent payment to reach out.They may be able to create a payment plan for you, defer some of your rent until you can access federal or charitable financial support or offer some other kind of accommodation.

National Financial Resources for Residents

United Way’s

By dialing 211 from any phone or visiting, you can search by zip code to access a hotline that connects you to emergency rent and utilities assistance, food assistance, relief for “gig economy” workers and contractors, mental health and other supportive services. All calls are confidential, can be made anonymously and callers can request translations services for 180 languages.

Salvation Army

Searchable database of support services by zip code, city or state. They also offer counselors available via phone (in English and Spanish) to help people connect with local services — 844–458–4673.

Catholic Charities

Reliable source of financial support for housing and more. Residents can identify their local chapter to learn more.

Unemployment Insurance

If you are eligible for unemployment benefits, this site with help you learn how to apply for them as welfare or temporary assistance and other programs and services.

Resident Relief Foundation

Organization dedicated to helping responsible residents stay in their apartments during an unexpected financial emergency. You can apply for support, but managers can refer residents for financial aid.

Rent Assistance

A directory of rental assistance agencies and organizations that can help residents pay their rent.

Community Action Agency

This resource will help residents find out what services they might be able to access locally, such as emergency payment assistance for rent or utilities.

Help with Bills

Residents can learn about government programs to help pay for home energy bills and other expenses.

Grantspace by Candid

Database of national and state grant funds available to help with a wide variety of situations, including special grants for occupations (e.g., nurses, bartenders, hospitality workers, freelancers, first responders) as well as needs (e.g., pet care expenses).

State/Local Financial Resources

Many states and cities have created rental assistance programs. Check with your property manager to see if they are aware of programs operating in your area. They may also be able to provide you with information on other charitable organization that can help with food, child care, healthcare expenses and more.

This database from the National Low Income Housing Coalition offers some information on state and local programs.

Help Finding Work

Need A Job Now

This website lists jobs from verified employers looking to fill positions now due to COVID-19.

To learn more, click on the following website from the Multifamily Housing Council:




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